0333 006 3788

Privacy Policy

Who we are:

Hemmings Howe Associates Limited is a limited company based in England and Wales. Registered number 08366257. Registered Office Jactin House, Hood St, Manchester , M4

Hemmings Howe Associates Limited is authorised and regulated by the Financial Conduct Authority Registration Number: 838449

Hemmings Howe Associates Limited takes the privacy of your information and how it is used very seriously, and we will only use your personal information in accordance with the current data protection law in the UK and this Privacy Policy. This notice describes the Hemmings Howe Associates Limited Privacy Policy and how we aim to repay the trust you have shown by sharing your personal data with us.

This Privacy Policy only applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.

Personal Data

Under the EU’s General Data Protection Regulation (‘GDPR’): Personal Data is defined as ‘any information relating to an identified or identifiable natural person (‘data subject’); by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person’.

Who is the Data Controller?

A Data Controller is the individual or legal person who controls and is responsible to keep and use personal data in paper or electronic files. We are the data controller as defined by relevant data protection laws and regulation.

Lawful processing

The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is to be processed:

(a) Consent: you have given Hemmings Howe Associates Limited clear consent for your personal data to be processed for a specific purpose.

(b) Contract: the processing is necessary for a contract you have with Hemmings Howe and Associates Limited, or Hemmings Howe Associates Limited has asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for Hemmings Howe Associates Limited to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary for Hemmings Howe Associates Limited to perform a task that is in the public interest or for its official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for Hemmings Howe and Associates Limited’s legitimate interests, or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data that overrides those legitimate interests.

What are your rights in respect of your personal data?

  • The right of access. The right to rectification.

  • The right to erasure or right to be forgotten.

  • The right to restriction of processing.

  • The right to be informed.

  • The right to data portability.

  • The right to object.

  • The right not to be subject to a decision based solely on automated processing.

Data storage:

Information is stored by Hemmings Howe Associates Limited on computers located in the UK. Hemmings Howe Associates Limited has security protocols and policies in place to manage and record your data privacy and preferences correctly, and to ensure that your data is stored securely to protect against its loss, misuse and alteration.

Disclosure of your personal information and third parties

Hemmings Howe Associates Limited will collect information about you to process your application, to email you about other products and services we think may be of interest to you. In addition If you agree, we shall pass on your personal information to our partners to offer you products or services that we feel may be of interest to you in exchange for a fee.

These third parties include but are not limited to:

  • Regulated claims management companies for adhoc investigation and processing of claims

  • Other Financial services firms

Hemmings Howe Associates Limited will send you information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right to at any time to stop us from contacting you for marketing purposes or giving your information to other partners. If you no longer wish to be contacted click here.

Hemmings Howe Associates Limited may also share your personal data requires with the following third parties and these parties agree to process this information based on our instructions and requirements consistent with this privacy notice and GDPR.

These third parties include but are not limited to:

  • Organisations undertaking reviews of the accuracy and completeness of our information

  • Organisation undertaking verification services

  • Authorised financial institutions, such as banks, credit unions and building societies, providing account details as a mechanism for providing payments or receipt of payment

  • The relevant business entity against whom you are making a claim, their respective professional advisors, the financial services compensation scheme and/or the Financial Ombudsman Service as Is required for the purposes of performing our duties

  • Firms that provide technical, marketing and analytical services to aid Hemmings Howe Associates Limited which may Include but are not limited to Facebook, Instagram, LinkedIn, Google, Bing and Google Analytics

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration> this statistical data about our users browsing actions and patterns does not identify any individuals.

This information may help us to improve our site and to deliver a better and more personalised service.

How long do we keep your personal data?

We will process personal data during the duration of any contract and will continue to store only the personal data needed for at least one year after the contract has expired to meet any legal obligations. After six years any personal data not needed will be deleted.

Your right to complain

In the event that you wish to make a compliant about how your personal data is being processed by Hemmings Howe Associates Limited, you can write to us at the following address, or contact us by email or telephone as follows:

Hemmings Howe Associates Limited, Jactin House, Hood St, Manchester , M4

Email: info@hhclaims.co.uk

Telephone: 03339960220

If you are not satisfied with our response to any complaint, or if you believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (“ICO”) at the following address:

Information Commissioner’s Office,

Wycliffe House,

Water Lane, Wilmslow,

Cheshire SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk